Quality Policy Statement

BPA provides the downstream energy industry and other clients with a highly skilled service in a strategically important and technically demanding environment.
 
It is the express policy of BPA to provide this service consistently to meet client requirements and to aim to enhance client satisfaction through continual improvement in the effectiveness of its Quality Management System.
 
BPA's method of ensuring that it implements this policy throughout all its activities is by requiring the strict adherence of all staff to the principles and practices of effective Quality Management and to the Quality Management System outlined in this manual.
 
This Quality Management System is externally certified as meeting the requirements of BS EN ISO 9001:2000 (ISO 9001).  It is subject to regular management review and both internal and external audit. This assures clients that BPA’s services are provided under the control of the Quality Management System to a consistent standard.

P M Davis
Director and General Manager, BPA
31 August 2006