Business Conduct Policy

Business Conduct Policy

In fulfilling our purpose of ‘Keeping the UK Moving 24/7/365’ by ‘Managing Pipelines & Terminals Safely & Sustainably’ we expect all our employees to maintain the highest standards of ethical conduct. The principles below provide a framework within which the company carries out its business in line with our company values:

•          We care.

•          We do the right thing.

•          We work as one team.

1.        RESPONSIBILITIES

We recognise our responsibility to:

1.1 Keep our employees, contractors, the public, the environment, and the assets we operate safe; placing safety and sustainability at the heart of everything we do.

1.2      Add value for our customers through providing professional and cost-effective services.

1.3      Develop our people, providing a safe, fair, and supportive working environment.

1.4      Protect our shareholders’ interests.

2.        HEALTH, SAFETY AND ENVIRONMENT

We take full account of the health and safety of any person affected by our operations, whilst safeguarding the environment by minimising any adverse impact of our activities. Principles are defined in BPA’s occupational health & safety and environment policies with which all BPA employees must comply.

3.        PEOPLE

All employees are entitled to work in an environment where they are treated with dignity and respect. This section should be read alongside our Equality, Diversity and Inclusion policy and our policy on Victimisation, Bullying and Harassment.

4.        BUSINESS INTEGRITY

4.1.     Proper Control and Accounting

We expect all business activities to be conducted with honesty, integrity, and fairness. This includes ensuring best value in procurement, fair treatment of suppliers and contractors, and appropriate due diligence on defined counterparties, suppliers, and clients.

We maintain internal financial controls and segregation of duties in compliance with good accounting practice. We ensure that company accounts accurately reflect, properly describe and promptly record financial transactions undertaken, and are subject to regular audit.

BPA’s financial accounting policies generally operate in accordance with the accounting policies of its shareholders to comply with their corporate governance requirements.

BPA adheres to applicable money laundering and international trade regulations.

4.2.     Business Conduct

BPA is committed to the highest standards of ethical conduct in our business activities wherever we operate, requiring all activities to be conducted with honesty, integrity and fairness. We expect the same in our relationships with business stakeholders and our supply chain.

BPA is committed to ensure best value in the procurement of goods and services for its customers and to ensuring equitable treatment of contractors and suppliers in our tendering processes.

BPA carries out counter party due diligence checks on defined contractors and suppliers and on new clients. This includes checks for compliance with Anti-Bribery and Corruption, Anti-Money Laundering, and International Trade Sanction Regulations.

4.3.     Personal Conduct & Prevention of Bribery

BPA employees are required to avoid conflicts of interest between their private affairs (including family members) and their conduct of BPA company business. The offer, payment, soliciting and acceptance of bribes or inducements in any form, by employees, by organisations and by individuals providing services on our behalf are unacceptable practices. In addition, corruption in any form is unacceptable.

BPA employees must not provide or accept gifts or hospitality without the prior agreement of line management. Such gifts or hospitality must not be of material value, nor of a nature that public disclosure would cause embarrassment to BPA or potential damage to the reputation of its shareholders.

BPA follows a risk based due diligence procedure for assessing associated persons (as defined in Bribery legislation) through the bidding process.

4.4.     Use of Company Information and Resources

All employees must handle sensitive information discreetly, protecting assets and information from improper access or use by others. Employees must not disclose company, client, personal information (and data) without appropriate approval.

BPA conducts its business within competition law and confidentiality guidelines and any specific confidentiality agreements in place.

5.        COMMUNICATION

BPA regards openness of communications as essential in its business dealings and will provide full and relevant information to legitimate interested parties about our activities, subject to the observance of commercial confidentiality constraints.

6.        CONFIDENTIAL REPORTING TOOL

BPA maintains a confidential reporting tool ‘SpeakUp’ to enable our employees, contractors, clients, and suppliers to raise compliance concerns anonymously. A link to the tool can be found on the BPA website.


John Armstrong
Chief Executive Office, BPA
For and on behalf of the BPA Board
June 2026

Our business principles reflect our commitment to a strong ethical culture. As part of it we have a robust anonymous reporting system that enables us to listen to anyone along our business chain who has any non-compliance concern. Click below to follow the link:

Click here to report any compliance concerns

For more information contact:

Hemel Hempstead (Head Office)
5-7 Alexandra Road
Hemel Hempstead
Hertfordshire
HP2 5BS
UK

Tel: +44 (0)1442 242200

Scroll to Top